Gaya APA
Tjiptono, Fandy. (2009).
Total Quality Management .
Jakarta:
Citra Media Mandiri.
Gaya Chicago
Tjiptono, Fandy.
Total Quality Management.
Jakarta:
Citra Media Mandiri,
2009.
Book - Tech, Applied Science.
Gaya MLA
Tjiptono, Fandy.
Total Quality Management.
Jakarta:
Citra Media Mandiri,
2009.
Book - Tech, Applied Science.
Gaya Turabian
Tjiptono, Fandy.
Total Quality Management.
Jakarta:
Citra Media Mandiri,
2009.
Book - Tech, Applied Science.